After you've finished configuring your entire form, including logic, scoring, theme, etc., and are ready to distribute your survey, navigate to the Distributions tab in the survey set up interface.
If you choose the Link distribution method, you can easily link to the most recently published version of your survey by pasting the unique URL into emails or referencing it on your website, or you can create a link to share the survey with a specific contact. |
- The link that is provided is unique to your survey and can be embedded on a website, sent by email, etc.
- If you select a specific contact that has been added to your Contact Center, a personal/unique link will be created and the submitted survey results will be associated with that contact.
- You can also click on this link to open the survey in your browser to submit test surveys, but keep in mind the submitted test surveys will appear in your reports, and the records will need to be deleted after they have been reviewed.
You can distribute the same survey using multiple methods. Other options include:
Get a reusable code that can be referenced on your website and will redirect to the most recently published version of your survey. |
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Download the unique QR code that can be used to launch the survey via scanning on a mobile device. | |
Easily share your survey on one or more of your organization's social media accounts. | |
Compose the emails that will be used to distribute surveys - automatically or on-demand - to the contacts that have been added in the Contact Center. |
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